E-commerce

Whether you wish to adapt your global eShop to the Chinese market or establish a store on Tmall or other Chinese e-commerce platforms, we can assist you from establishment and shop design – to order management and customer support.

We work closely with the selected Tmall partners in China to secure a highly professional and successful result. Our services include;

  • Localization of your international webshop based on your global online store/CMS solution or re-development based on local Chinese e-commerce platforms.
  • Front-end shop design & China User Interface/ User Experience optimization based on local best practices and validated benchmark data
  • Integration of local functions: Chinese checkout & payment solutions (Alipay), online chat, Wechat Wallet, China trust symbols, etc.
  • Support in ICP license registration, setup of China hosting

Tmall Setup & Design of Tmall Shop

  • Advisory services on establishment of a Tmall store: consulting & management of Tmall setup process – multi-brand retail store or Tmall flagship store
  • Front-end Tmall design & shop decoration
  • Integration with your China order management & back-end system
  • Tmall merchandise management
  • Ongoing store operation, order management & customer support
  • Tmall marketing and Tmall advertising – online marketing services: Tmall search result optimization (SEO), pay-per-click (PPC), display banner advertisement, email & SMS marketing, Tmall specific promotions

Setup & sales management on other China E-Commerce platforms

  • Consulting on best multi-channel sales strategy for your brand in China across all misc. available platforms & online multi-brand retailers.
  • Support & consulting in setting up shop or selling on 360Buy, Amazon China, etc.
  • Merchandise management
  • Ongoing order management & customer support